
Gold repair in the pottery storehouse
Pottery becomes more valuable with continued use.
Pottery is made from natural materials, and the appearance of the vessel changes with repeated use.
Among various tools, we believe that pottery, born from the elements of nature and human creativity, is a tool that embodies human emotions more than any other tool.
One of the great attractions of pottery is that the more you use it, the more your attachment to it, its aesthetic value, and its usefulness will increase.
Each person and tool has a story to tell, such as a piece of pottery given to them by a loved one or a piece that holds memories.
The value lies in the time it takes to use the tool, and the time that is woven between the tool and the person cannot be obtained by buying a new tool.

The option of "repairing" pottery
If a tool breaks, buy a new one and use it again.
It has become commonplace in modern life, and companies will often want to replace it.
At Touko, we want you to cherish your relationship with your beloved tools, so we also offer the option of repairing them.
We will repair broken pottery using the ancient Japanese technique of kintsugi and return it to you.
We hope that you will understand that the fragility of pottery is one of its charms, and that you will enjoy spending time with your tools and cherish them to the fullest.
We handle pottery with this in mind.
*We will respond according to the condition of your vessel, so we will determine whether repairs are possible after listening to your needs.
Two types of gold repair available at the pottery store
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Genuine lacquer gold repair
The broken pieces are lacquered in the correct order, a mixture of flour and lacquer is made, the missing parts are filled in, it is dried, polished, and finally lacquered again and wrapped in gold powder.
You can choose gold, silver, red ochre, etc. to match the color of the vessel, and decide whether to create a refined atmosphere or finish it so that it is not noticeable. Depending on the color, the appearance of the Kintsugi vessel will change completely.
It is a traditional technique that uses natural materials, but in modern times, Kintsugi, which uses genuine lacquer techniques, is a rare repair method.Duration: Approximately 6 months
*Image is for illustrative purposes only.
Kintsugi [Repair process]
Repair process The delivery time and repair cost for Kintsugi varies depending on the damaged item and the extent of the damage.
We also undertake restoration of pottery and porcelain purchased outside of our pottery storehouse.
We offer free estimates, so please feel free to contact us.
1. Please contact us via the "Touko LINE Official Account" or "Inquiry Form." (We recommend LINE as images will be exchanged.)
[What you need to tell us when making an inquiry]
・Kintsugi method (we can provide two types of estimates)
- Images of the damage (top, side, close-up of the damaged area, broken pieces, etc.)
2. The storehouse will consult with a restorer and send you a quote (approximately one week).
3. If you would like to have your item repaired, please send any broken items or fragments to the pottery storehouse.
4. We will repair the product and deliver it to your specified address.
*If you have any questions, please contact us.
Please check before making your request.
Repairability
- Depending on the damage, it may not be possible to repair the item. We will check the condition in advance and let you know whether it can be repaired or not.
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If there is significant damage to the piece, we may not be able to offer a second repair.
Quotes and Prices
- The cost of restoration varies depending on the extent of the damage, material costs, work time, etc. A detailed estimate will be provided after we have inspected the pottery.
- Cancellations are not accepted once repairs have begun. If you cancel, a cancellation fee (100%) may be charged.
deadline
- The delivery time for repairs also varies depending on the extent of the damage and the difficulty of the work. If you need it urgently, please let us know in advance.
Quality after repair
- Kintsugi Restoration is a uniquely Japanese restoration technique in which damaged parts are repaired with gold. Damaged areas may still be visible after repair , but this is considered to be the unique beauty of kintsugi.
Handle with care
- We recommend that you handle your restored ceramic gently, especially the first time, as any strong impacts may cause it to break again.
Warranty period
- Repairs are covered by a limited warranty, but do not cover any other damage.
About Shipping
- Please note that the shipping costs for returning broken pottery to the pottery storehouse are the customer's responsibility. When shipping from the pottery storehouse, shipping fees are set for each delivery area. These fees will be set at the online shop's shipping rates. In accordance with the online shop's shipping regulations, we may send the item at our own expense.
Please see our shipping policy for details. - You can also bring it in to the store and pick it up.
others
- When requesting restoration , please clean the ceramic. If there is any dirt remaining, This may affect the repair .
- There is a high chance that your microwave will not be usable after repair.