[Taiwan] Privacy Policy

1. Introduction

Toko Co., Ltd. (“we”, “us”, or “our”) values ​​your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with Taiwan's Personal Data Protection Act (PDPA).

2. Purpose of Collection and Use

We collect your personal data for the following purposes:

• Order processing and delivery
• Customer support and communication
• Sending marketing information with your consent
• Website improvement and analytics
• Legal and tax compliance

We will not use your data beyond these stated purposes.

3. Categories of Data Collected

We may collect:

• Name, gender, birthdate
• Contact information (email, phone number, address)
• Order and payment details
• Device/browser/IP information
• Inquiry and communication records

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes above or comply with legal obligations. After this period, data will be deleted or anonymized.

5. Disclosure to Third Parties

We may share your personal data with:

• Logistics, payment, and IT service providers (only as necessary)
• Legal authorities when required by law
• Our affiliate companies (only if essential)

All third parties are subject to confidentiality obligations.

6. Cross-Border Data Transfers

Your data may be transferred outside of Taiwan, including to Japan, for processing. We ensure that appropriate safeguards are in place to protect your data.

7. Your Rights Under the PDPA

to the PDPA, you have the right to:

• Inquire whether your data is held
• Access your personal data
• Request correction or deletion
• Request suspension of use or processing
• Refuse marketing use of your data

To exercise these rights, please contact us at:

• Email: [Insert email address]
• Phone: [Insert phone number]

We may ask for identification before processing your request.

8. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, use, or disclosure. SSL encryption is used for all data transmissions.

9. Consent

By using our services or submitting your information, you consent to this Privacy Policy and to the collection and use of your personal data as described herein.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

• Toko Co., Ltd.
• [Insert address]
• [Insert email]
• [Insert phone number]