Membership Stages
There are four stages. New members start at AKACCO.
Your stage is determined by your purchase amount (excluding tax) from January 1 to December 31 of the previous year, and all members' stages are updated on January 1 each year.
| AKACCO | GOLD | PLATINUM | BLACK | |
|---|---|---|---|---|
| 年間ご購入金額※ | 3万円未満 | 3万円以上 | 10万円以上 | 30万円以上 |
| ポイント付与率※ | 3% | 4% | 6% | 9% |
| 陶庫のお知らせ | ○ | ○ | ○ | ○ |
| 会員様限定のイベントへご招待 | ○ | ○ | ○ | ○ |
| 会員様限定のスペシャルイベントへご招待 | — | ○ | ○ | ○ |
| ギフトラッピング無料※ | — | ○ | ○ | ○ |
| 送料半額※ | ○ | ○ | —(無料) | —(無料) |
| 送料無料※ | — | — | ○ | ○ |
| 選べる!あなただけの陶庫最上級サービス※ | — | — | — | ○ |
* For detailed conditions, please see “Important Information” below.
The BLACK-stage benefit — your own choice of Toko's finest services — is arranged individually, based on your wishes. Details will be provided directly to eligible members.
Important Information
Stage determination and applicable period
- Stages are updated on January 1 each year. Your stage is determined by your purchase amount (excluding tax) from January 1 to December 31 of the previous year, and applies from January 1 to December 31 of that year.
- For example, your purchases from January to December 2025 determine your stage for January 1 to December 31, 2026.
- Even if you reach the purchase amount for a higher stage during the year, the new stage applies from January 1 of the following year.
- New members start at AKACCO.
- Purchases at the Toko store and the Toko online shop are both counted toward your total.
- For the online shop, orders whose “purchase date” falls within the applicable period are counted. The purchase date varies depending on the payment method.
- Higher-stage benefits become available after the stage update on January 1 of the following year. In the year you register, the AKACCO benefits apply.
Points (toko toko)
- Each point is worth ¥1 and can be used both at the Toko store and in the online shop.
- Points are valid for one year (365 days) from the date points were last added.
- Whenever new points are added, the expiration of all points you hold is extended to one year from that date.
- If no points are added for one year, all points you hold will expire.
Points during sales and campaigns
- When a discount applies, such as during a sale or campaign, the point rate is a flat 3% regardless of membership stage.
- For sale items, the point rate is a flat 1%.
- In these cases, point rates do not differ between membership stages.
Shipping and free services
- Free gift wrapping is available for up to 10 items per year.
- Free shipping is available for up to 10 orders per year.
- Half-price shipping is available to members at the AKACCO and GOLD membership stages. For items shipped from the Toko store and orders placed on TOKO ONLINE GALLERY (our official online shop) for delivery within Japan, the shipping fee will be half of the standard rate. There is no limit on the number of times this service can be used.
- Half-price shipping applies to orders placed on or after October 20, 2026.
- Shipping fees for overseas deliveries and for items requiring special packaging (such as items exceeding the standard shipping size) will be charged.
- Discounted items and sale items are not eligible for free services and will be charged. For gift wrapping, if an order contains both eligible and ineligible items, only the ineligible items will be charged. For free shipping and half-price shipping, if an order contains even one discounted or sale item, the entire order will not be eligible.
- If your order meets the conditions for free shipping, free shipping takes priority.
- After you move up to a higher membership stage, the free shipping service of that stage will apply.
- The annual counts for free gift wrapping and free shipping reset on January 1 each year.
How to Register
Please sign up through the member registration page of our online shop. There is no annual fee.
If registering on a smartphone or computer is difficult for you, please ask our staff at the Toko store. Please note that the "toko toko" points program, member stages, half-price shipping, and My Page are available only to members who register online.
For Members
You can check your point balance and its expiration date on My Page.
About TOKO CLUB
Toko has been running a gallery for about 50 years in Mashiko, a home of Japanese folk crafts, guided by our philosophy of “seeking true richness.”
Pottery is born when the artist's imagination joins earth and fire, the products of nature.
It reflects the culture of its land — the climate, the character, the daily life.
Through objects, pottery tells us many things.
TOKO CLUB is a place where Toko and our customers build a deeper connection.
Together we discover, discuss, and nurture the appeal of this pottery region, of Mashiko ware, and of craft.
It is a community club unique to Toko.
We look forward to meeting you.
About the name AKACCO
The name of the first stage, “AKACCO,” comes from the local word akacco (“red powder”) — the powdered Ashinuma stone used as the raw material for the persimmon glaze that is emblematic of Mashiko ware.
Toko has produced akacco and sold it throughout Japan since the early Showa period.