Membership Stages
There are four stages. New members start at AKACCO.
Your stage is determined by your purchase amount (excluding tax) from January 1 to December 31 of the previous year, and all members' stages are updated on January 1 each year.
| AKACCO | GOLD | PLATINUM | BLACK | |
|---|---|---|---|---|
| 年間ご購入金額※ | 3万円未満 | 3万円以上 | 10万円以上 | 30万円以上 |
| ポイント付与率※ | 3% | 4% | 6% | 9% |
| 陶庫のお知らせ | ○ | ○ | ○ | ○ |
| 会員様限定のイベントへご招待 | ○ | ○ | ○ | ○ |
| 会員様限定のスペシャルイベントへご招待 | — | ○ | ○ | ○ |
| ギフトラッピング無料※ | — | ○ | ○ | ○ |
| 送料無料※ | — | — | ○ | ○ |
| 選べる!あなただけの陶庫最上級サービス※ | — | — | — | ○ |
* For detailed conditions, please see “Important Information” below.
The BLACK-stage benefit — your own choice of Toko's finest services — is arranged individually, based on your wishes. Details will be provided directly to eligible members.
Important Information
Stage determination and applicable period
- Stages are updated on January 1 each year. Your stage is determined by your purchase amount (excluding tax) from January 1 to December 31 of the previous year, and applies from January 1 to December 31 of that year.
- For example, your purchases from January to December 2025 determine your stage for January 1 to December 31, 2026.
- Even if you reach the purchase amount for a higher stage during the year, the new stage applies from January 1 of the following year.
- New members start at AKACCO.
- Purchases at the Toko store and the Toko online shop are both counted toward your total.
- For the online shop, orders whose “purchase date” falls within the applicable period are counted. The purchase date varies depending on the payment method.
- Higher-stage benefits become available after the stage update on January 1 of the following year. In the year you register, the AKACCO benefits apply.
Points (toko toko)
- Each point is worth ¥1 and can be used both at the Toko store and in the online shop.
- Points are valid for one year (365 days) from the date points were last added.
- Whenever new points are added, the expiration of all points you hold is extended to one year from that date.
- If no points are added for one year, all points you hold will expire.
Points during sales and campaigns
- When a discount applies, such as during a sale or campaign, the point rate is a flat 3% regardless of membership stage.
- For sale items, the point rate is a flat 1%.
- In these cases, point rates do not differ between membership stages.
Free services
- Free gift wrapping is available for up to 10 items per year.
- Free shipping is available for up to 10 orders per year.
- Discounted items and sale items are not eligible for free services and will be charged. If an order contains both eligible and ineligible items, only the ineligible items are excluded.
- Items exceeding the standard shipping size will be charged.
- The annual counts for free gift wrapping and free shipping reset on January 1 each year.